O Beach Ibiza is operated by Ice Mountain Ibiza SL, a Spanish company B57704124, registered at 12 – 14 Carrer Des Moli, San Antonio, Balears 07820
VALID IDENTIFICATION IS NEEDED BY ALL GUESTS VISITING THE DAY CLUB.
Every person entering O Beach Ibiza must have a valid form of photographic identification in the form of either a passport or a driving license.
No under 18s are permitted into the venue.
Event tickets are issued subject to the rules and regulations of the club, event organiser or promoter. Full details are available on request.
The club reserves the right to request all ticket holders provide appropriate ID for proof of age purposes.
The ticket is only valid for the specific date purchased, and will need to be shown on entry into the day club.
Tickets are sold subject to the management’s right to alter or vary the events calendar due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
The purchaser represents and warrants that the ticket is purchased for personal use only, and that the ticket may not be resold or offered for resale by anyone. Resale or attempted resale of a ticket is grounds for cancellation of that ticket and the holder may be refused entry to, or ejected from the club, without refund or other compensation.
If an event is rescheduled, ticket holders will be offered tickets to the rescheduled event.
Please note that the ticket price on the events calendar is the advance ticket price and can only be bought up until a day before the event. Entrance paid at the door on the day will be higher than the advance price.
No credit/debit card details will be held once the payment is processed and receipt signed on the day of the booking.
Amex card payments will require valid photographic identification such as a passport or driving license. For fraudulent reasons we will also require a photocopy of the card & ID.
We do advise guests enter the Day Club as early as possible especially for our busy events, in the case that we reach our venue capacity even with a purchased ticket entrance will be refused.
We reserve the right to change the price of any booking should any errors have been made on our website or at the time of making a booking with our reservations department.
All Lounger, Bed and Table bookings at O Beach are based on a cover charge plus a minimum spend agreement. Excluding any Ibiza Spray Event which has a Champagne package included in the price that cannot be altered.
To secure all bookings we require a deposit.
The cover charge is the hire cost of the bed and includes entry to the venue.
The minimum spend is the minimum amount your party commits to spend that day on food and drink from the venue.
All Lounger bookings guests are required to arrive before 14.00h, after this time the bed will become available for re-sale and we cannot guarantee your booking.
All Bed/Table bookings are required to arrive before 16.00h, after this time the bed will become available for re sale.
On the day of the booking, guests will be required to pay the remaining balance, plus a discretionary 7,5% service charge will be automatically added to the final bill.
The remaining amount cannot be paid before the event date reserved, it has to be paid upon arrival to your waiter in cash or card.
Your deposit is non-refundable, however you may change the date of your visit to another date of the same year if you contact us with 2 weeks notice prior to booking date (subject to availability). We cannot be held responsible for flight cancellations.
The bed/table you reserve is for a maximum amount of people. No extra guests will be allowed to join the reservation. Therefore, you will have to reserve for the number of guests attending.
For the payment of your order(s) you will be redirected to the website of the payment processor. O Beach itself will have no financial information unless a manual booking is made with us via email.
Payment is always made via a secure connection, for more information please refer to the website of the payment processor. As we charge in the local currency of Euros, we are unable to specify the amount taken in other currencies your bank will determine this rate.
If in the extreme circumstances a refund is issued, the funds have to be deposited the same manner (same card, account, etc) as they were received.
O Beach Ibiza automatically adds a €1 charity donation to all bills. O Beach Ibiza will match all charity donations. Find out more about our partner charity.
Entry into the venue is at the manager’s discretion, any person refusing to comply with any regulation concerning public bathing or swimming will be asked to leave the premises.
For the Ibiza Spray Packages please note that these are set packages and are cannot be modified. For Package details please see the bookings page or contact the team direct.
Guests with lounger or bed bookings can enjoy the use of their beds from 1PM. When reserving on the Sunset Roof Terrace, you will be upgraded to another area in the venue in the events of this area closing earlier than programmed. To confirm the closing time please contact our team, this can range from 21.00h to 22.00h depending on the day and time of year.
In extreme cases the venue may change my specific bed booked to another bed/table.
Bed prices are subject to change during the season as per the Management’s discretion, we are not obligated to reduce the price of any previously booked bed in the event that the price for other similar beds are reduced at a later time. We are also not obligated to notify clients to let them know of a change in price to other beds.
Please be aware of your belongings inside the day club, as during your time at O Beach we cannot be held responsible for any unattended alcohol or personal items.
We do not store any luggage, large bags or bike helmets at the venue. These will not be permitted inside. There is an external company at the entrance to the venue that will be able to offer this service. Note that limited spaces are available and this is something we cannot guarantee.
By reserving two or more beds on the same order please note we are unable to split the cost of the bill on the day. The cost will be charged on one bill, to one table/bed.
O Beach Ibiza operates a white towel policy, you can hire towels for use with us directly for a 10euro deposit and this will be returned to you at the end of the day, providing you return the towel and receipt. You cannot leave the venue with the towel even if you do not receive your deposit back.
Please be aware that we are unable to transfer bookings/deposits to our sister venues BamBuKu Ibiza or O Beach Dubai.
Please note that any purchased drinks tokens are not redeemable on any minimum spend bed/table booking.
Gift Voucher monetary vouchers cannot be used against a minimum spend booking, you are able to use these at any of our bars located inside the venue.
Guests staying at the THB Ocean Beach Hotel who have booked via www.obeachibiza.com only, will receive VIP entry Monday to Sunday. Guests are also entitled to free cover charge off their first Minimum Spend bed booking (lowest priced bed in the cart, excluding loungers). One ‘free cover charge’ is given per room booked during your stay, upon completing your booking you will be sent a discount code and told by our Reservations Team what you are entitled to. You will then be asked to book online using this code which will automatically remove this cover charge. For this to be applicable you will need to book and remove the cover charge before the day of the booking. To redeem your coupon code please contact [email protected]
Guests booking directly via O Beach Ibiza Website and THB staying at Naeco & Los Molinos will receive FREE entry Monday to Sunday.
By booking your stay at THB Ocean Beach Hotel through a third party you will be offered FREE entry Monday to Saturday, 50% off the entry cost on Sundays.
When booking your stay at Naeco & Los Molinos through a third party you will be entitled to 50% off entry cost Monday to Saturday, full cost will be charged on Sundays.
*Please note that free entry must be pre booked at front desk of the hotel on the day before the event you wish to attend and is only valid if arriving at the day club before 2PM on the day*
Vouchers cannot be extended and are non-refundable & non-transferable.
No differences can be issued for unused vouchers.
Monetary Gift Vouchers cannot be used against a minimum spend booking, you are able to use these at any of our bars located inside the venue.
On arrival, please present the voucher for validation. We reserve the right to refuse payment by voucher if a reservation has not been made or the voucher is not presented.
Reservations made using this voucher will be subject to our normal booking policy.
Vouchers will be automatically redeemed in the case of a no show.
Vouchers are valid from the date of purchase until the expiry date as shown on the voucher.
O Beach reserves the right to refuse admission; body paint, fancy dress, hen/stag accessories (including veils, sashes & matching t-shirts ), props, inflatables, etc are strictly prohibited. Note that selfie sticks are also not permitted.
All guests must wear suitable footwear. All guests are also required to depart the venue fully clothed (tops & shorts/skirt).
Sporting team tops are strictly prohibited. To bathe in the pool we do enforce that you wear the proper bathing attire, you may not enter the pool fully clothed! Please note that topless bathing is not permitted in the Day Club.
O Beach Ibiza uses a third party for distribution of your items purchased from the online boutique.
We are not responsible for the delivery date of your items.
For further information in regards to postage and returns please contact [email protected]
The management reserves the right to refuse admission to and/or eject any person appearing to be intoxicated, under the influence of drugs, or otherwise behaving dangerously or inappropriately. No refunds will be given under these circumstances.
To ensure safety, we reserve the right to conduct security searches of clothing, bags and all other items on entry and exit and reserve the right to confiscate items, which may cause danger or disruption to others. Note that selfie sticks are also note permitted.
Please note that SLR Cameras and unauthorised video cameras are not permitted at any time. If you wish to record inside please contact our team in advance at [email protected]
By entering O Beach Ibiza, you consent to being photographed or filmed and you consent to resulting materials being used for commercial distribution, publication and O Beach communications, without payment or copyright.
Food and drink purchased elsewhere may not be consumed inside the day club, this also includes food and drink from the THB Ocean Beach Hotel.
Animals are not permitted in day club.
Please note all customers are responsible for their belongings when attending an event. O Beach does not accept any responsibility for any personal property brought to the venue. We do have Lockers and Safes in some of our beds so please speak to our team if you want to use these facilities.
To help us give you the best customer service, please report any lost property as soon as possible and we will do our best to reunite you with your items.
For any lost property collected please be aware that we only keep items for up to 3 days after they have been reported lost, so please contact us as soon as possible. All items found within the venue will be kept for 3 days, after this time all items will be sent to the Guardia Civil. You can contact them on 0034 971 34 05 02.
O Beach does not accept any responsibility for the loss or damage to any property deposited in its lockers, phone charging units or bed safes.
O Beach will not accept any liability for the loss of jewellery, other valuables or money contained within a deposited item(s). We would ask that all customers report immediately to the Manager any missing item, which has been deposited in the lockers or bed safes.
Water Jets are positioned close to the Pool at the Day Club, please keep all phones and valuables away from this area. We will not be held responsible for any loss or damage to personal items.
In the case of force majeure or bad weather guests with bed bookings and tickets may be offered to attend on another date (subject to availability), unfortunately we operate a no refund policy. Please note that bookings must be changed before 12PM. Please contact our team on 0034 971 80 32 60.
In case of Injury or accident, please make yourself known to our Staff. We do have a fully qualified lifeguard on each day to help in any medical matter. For our busier events we do have support from the local Medical Team within the venue in case of any problems. Please act and drink responsibly inside the venue, make sure you keep hydrated inside the day club especially in the peak season when the sun becomes the strongest.
No diving into the pool.
No running around the pool.
Please note pool depths are shallow ranging from 0.4m to 1.4cm.
If you have a booking between the dates of 24th of April and the 30th of June, we have sent you updated information in regard to your reservation. This may have redirected to your spam/junk folder. If you have not received any this please contact us via [email protected] for your update.
At the time of making your booking at O Beach Ibiza you are required to pay a non-refundable deposit.
For guests who have made a reservation for an event from the 1st of July and onwards we can:
·Change the date of your reservation free of cost to another date of 2020, subject to availability.
For the above option please contact us at least 2 weeks prior to your original booking date via [email protected]
As it has always been, the safety and security of our guests and team members remains our highest priority. We are doing everything we can to ensure your safety and provide maximum flexibility as the situation around (COVID-19) continues to evolve. In compliance with recommendations from local health officials, we have implemented safety & hygiene policies to keep you safe.
We have partnered with Emergency Staff doctors & Olka risk protection consultants to ensure the very highest of safety, sanitation, food handling and employee training standards are in place.
The use of masks will be mandatory for staff for all departments.
Masks will be available on request for customers.
Please remember that the use of masks is mandatory in Spain and must be on your person at all times.
Daily temperature checks will be mandatory on all staff before entering the venue for each shift.
Each member of our team will collect their uniform from the workplace daily which is disinfected before use.
Both customers and staff will be required to go through a disinfectant mist before entering the venue.
We will have hand sanitizer dispensers throughout the venue and one located at the comfort of your own bed / table so that guests can make use of them individually.
We will prioritize the use of single-use products to minimize contact and establish protection systems at receptions and counters. This includes menus (digital menus will also be available), sauces and condiments.
We are reinforcing the cleaning and disinfection of the venue regularly.
The swimming pool is disinfected continuously as required by health and safety.
Maximum group capacity is of 20 guests.
For our produce and any objects of common use that arrive from outside we will implement an ‘ozone and mist disinfection system’ that allows us to purify the products.
We will expand the medical services to preserve the health of our guests and our employees.
This includes regular mandatory COVID-19 tests for staff and a mandatory training on COVID-19 prevention for all members of staff will be in provided.
We will ensure that a safe social distance of both guests (outside of your own group) and staff within the day club is respected and maintained.
The distance between beds and tables in the restaurant area will be increased to the government recommendations for social distancing.
This distance will be monitored especially in the areas where there may be a greater concentration of people, such as the bars, restaurant and swimming pool.
The coupon is valid to rebook for events in 2020 & 2021, subject to availability.
In the circumstance your event has been cancelled and you have been sent a voucher however would prefer to request a refund of these funds, this must be requested within 3 months of the notification.
The coupon must be redeemed before October 2021, this cannot be used at a later date as it will expire.
Vouchers can only be used online through our website.
Any attempt of resale of any voucher will be immediate grounds of cancellation.
12 - 14 CARRER DES MOLI
07820 IBIZA, ILLES BALEARS
For a list of positions we're currently recruiting for, please click here.