Can’t make your reservation

CAN´T MAKE YOUR RESERVATION?

We are sorry you are unable to join us for your reservation. Bookings made for 2021 can be moved to a later date in 2021 or 2022 up to 48 hours before the original event booking begins.

Simply request a voucher below in order to transfer your reservation deposit into a voucher, in which you can redeem via our website to re-book at a later date.

Request a voucher

For full terms and conditions of our Flexible Bookings Policy please click here.

Please note if your flight has been cancelled (providing valid proof of the lead contacts flight cancellation), or the Government restrictions on travel has prevented you from coming to Spain or leaving your home country (upon 72 hours of your flight to Ibiza), you may be entitled for a refund. Please click here in order to request a refund